Technical Requirements

OVERVIEW

The Technical Requirements Guide contains all of the technical information needed to run the PlayOn! Sports Platform successfully. Before you attempt to produce a live event, please provide the required information to your IT department to ensure a smooth and unproblematic production experience.

 

HARDWARE REQUIREMENTS

If using your own laptop/computer to run the Producer software, here are the technical requirements for the software to operate on your machine:

PC Laptop that meets the following requirements:

  • Operating system: Windows 7, 8, or 10
  • Processor: Intel i5 or i7 Processor at 2.4 Ghz or faster
  • Memory: minimum 3 GB of RAM
  • Hard drive: 160 GB or better at 7200 rpm

If you have an additional laptop and wish for us to install Producer on it, please contact Production Support at support@playonsports.com or (877) 339-7529.

 

INTERNET CONNECTIVITY

The NFHS Network Platform requires an Internet connection to do the following: 

  • Schedule and edit events
  • Upload video files
  • Stream live video

Given the secure nature of many networks, some firewall exclusions may be required to ensure the communication can occur as desired.

 

NETWORK REQUIREMENTS

You must have an upload speed of at least 2 Mbps to live stream a broadcast.

Please consider the following when choosing how you connect to the Internet before streaming an event:

  • Use a hard line Ethernet connection for streaming events is ideal
  • Understand that a Wi-Fi Internet connection is less stable than a hard-lined connection. These issues will cause an interruption in the stream that will adversely affect the viewer as well as your local and server-side recording.
  • For 4G hot spots or cellular connections, is even less stable than a Wi-Fi or hard-lined connection.  Based on your location, and the number of people using the closest cellular tower, your streaming signal may be compromised.
  • For on-campus venues that do not have a hard line Internet connection, we recommend the use of a point-to point wireless system when a hard line connection cannot be achieved. Please contact your Account Manager for further information regarding point-to-point wireless.
  • Be sure you perform the speed tests (www.speedtest.net) as described to ensure that your Internet connection is adequate for streaming your event.

We recommend that you have a consistent upload speed of at least 2 Mbps.*If you must broadcast a live event at 640x360_126 kbps, stream audio only with graphics. Do not stream any video feed from your camera. 

Proxy Servers

Though they technically should not cause an issue, we have discovered that networks leveraging proxy servers to manage Internet connectivity access cause issues with establishing a reliable video stream. Given the many ways proxy servers can be configured to help manage Internet access, we recommend that you simply allow the computer streaming video using the NFHS Network Platform to bypass the proxy server.

Many clients assign a static IP address to the computer performing the video stream and allow it unimpeded access to the Internet.

Connectivity Management & Traffic Shaping

Though rare, we have encountered networks that have automated connectivity or connection management processes in place. Systems that manage connectivity in an automated fashion can impact system’s ability to stream. If your network employs a system/process that will reset Internet connections at some predefined criteria, this interruption will cause a loss in the video stream and impact the viewer and the system’s ability to properly record a local or server VOD file.

You can learn more about these solutions at http://en.wikipedia.org/wiki/Traffic_shaping.

Many clients assign a static IP address to the computer performing the video stream and allow it unimpeded access to the Internet.

 

FIREWALL EXCLUSIONS

Our software makes use of video streaming via Flash Media Live Encoder and data communication via SOAP. Our system requires unimpeded TCP traffic in addition to HTTP traffic. We stream all live and on demand video via Limelight Networks. They are a tier 1 CDN provider.

For our HTTP traffic, we make use of HTTP GET, POST, PUT, DELETE, and OPTIONS request methods.

To enable proper data communications, open TCP traffic on ports 80 and 443 for the following domains:

To ensure proper data communications, open all TCP traffic on ports 80 and 443 for the following domains:

  • playonsports.com
  • nfhsnetwork.com
  • cdn.hsgamecenter.com
  • w.sharethis.com
  • .playonsports.com (this includes all playonsports.com sub-domains)
  • .nfhsnetwork.com (this includes all nfhsnetwork.com sub-domains)
  • playon-2a8f265e53004a25b294096d5a2959ac.s3.amazonaws.com (our upload server)
  • nfhsnetwork-2a8f265e53004a25b294096d5a2959ac.s3.amazonaws.com (our upload server)
  • http://playon.vo.llnwd.net

To enable live streaming, open TCP traffic as described: 

  • playon.wmod.llnwd.net:80
  • playon.fcod.llnwd.net:1935
  • playon.fc.llnwd.net:1935
  • ingest01.pri.playon.fmspush.llnw.net
  • ingest02.pri.playon.fmspush.llnw.net
  • ingest03.pri.playon.fmspush.llnw.net
  • ingest04.pri.playon.fmspush.llnw.net
  • ingest05.pri.playon.fmspush.llnw.net
  • ingest06.pri.playon.fmspush.llnw.net
  • ingest07.pri.playon.fmspush.llnw.net
  • ingest08.pri.playon.fmspush.llnw.net
  • ingest09.pri.playon.fmspush.llnw.net
  • rtmp://fmspush.sjc.llnw.net/playon
  • rtmp://playon.fc.llnwd.net/playon/_definst_
  • rtmp://fmspush.sea.llnw.net/playon
  • rtmp://fmspush.ord.llnw.net/playon
  • rtmp://fmspush.mia.llnw.net/playon
  • rtmp://fmspush.lga.llnw.net/playon
  • rtmp://fmspush.lax.llnw.net/playon
  • rtmp://fmspush.dal.llnw.net/playon
  • rtmp://fmspush.atl.llnw.net/playon
  • *jwpcdn.com
  • *jwpsrv.com

 

 

VIDEO FORMAT REQUIREMENTS

Below is the video format for uploading your own video to Console, or for using commercials in your broadcasts:

  • Accepted File Extensions: .MP4
  • Video Codec: H.264 (main profile level)
  • Video Bitrate: 750 kbps
  • Video Frame Rate: 29.97 fps
  • Audio Codec: mp3 or AAC
  • Audio Bitrate: 96 kbps
  • Audio Frequency: 41000 Hz
  • Recommended Frame Size: 640 x 360

 

SYSTEM UPDATES

To ensure that your system maintains good working order, be sure to run your Windows Updates often. On most NFHS Network laptops, the system is set to automatically run updates by default. However, it is in your best interest to double-check that these updates are kept current.

To do this, go to Start: All Programs: Windows Updates: Custom Install: and select Review and Install all Updates. We recommend that these updates be performed on a monthly basis. Failure to update can affect the laptop’s ability to properly stream your events.

 

PRODUCER UPDATES

Our development team will release an auto-update of Producer on a quarterly basis. However, to make sure you have the latest version, check this article to download the install file for the most current version Producer. Our development team is constantly improving the software, so make sure to keep Producer up to date.

 

PRODUCTION SUPPORT

We at the NFHS Network are always here to help you if you have any questions or experience any issues. We have Production Support available to help you before, during, and after your broadcasts. If you have any inquiries or concerns, you can contact the team at:

  • Email: support@nfhsnetwork.com
  • Phone: (877) 339-7529
  • Website: support.nfhsnetwork.com

We would be happy to help you!

 

 

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