To schedule, stream and upload events a stable internet connection is necessary.
Your best option is a stable Ethernet Connection as it is the most reliable. However, if one isn’t available, a strong Wi-Fi connection is a good second option. Be aware that the results may vary widely depending on the capacity of the system and the number of users on the network. Due to these constraints we may not be able to help with any Live Streaming issues.
If you have any issues securing a stable internet connection, contact your IT department.
Testing Your Internet Connection
To ensure your streaming at the best quality for your viewers, open http://www.speedtest.net in a Web browser. Click the “Begin Test” button to start the speed test. When the test concludes, pay attention to the upload speed and follow the chart to choose the correct bitrate for your live stream.
To broadcast at our highest quality HD, you just need an upload speed of 6 Mbps. The lowest Mbps you should run at is 1.5 for SD